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Managed IT Services

Optimize your IT infrastructure, enhance security, and streamline operations, driving efficiency and ensuring your business remains agile, secure, and ready for growth.

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Achieve IT stability with our managed it services!

Managed IT services help you grow your business, accelerate digital goals, and significantly improve ROI. With proven strategies and tools, we monitor, troubleshoot, and evolve your IT infrastructure. We keep the processes and cost transparent by documenting the service scope and KPIs on SLA. For 17+ years, Agile Infoways LLC has provided managed IT support globally.

Boost efficiency and security with managed IT services

Our managed IT support provides you with expert support for technology infrastructure, ensuring systems run smoothly and securely. With proactive monitoring, 24/7 support, and tailored solutions, you can focus on growth while minimizing downtime and operational risks.

Cost savings

Our managed IT support services reduce the need for in-house IT staff and infrastructure investments. Outsourcing IT management helps lower operational costs by providing access to expert support, tools, and systems without significant upfront costs.

By outsourcing IT tasks to a managed service provider, businesses can also avoid unexpected costs, such as expensive repairs or system downtimes. The predictable monthly fees make budgeting easier and ensure your business gets the best value against investment.

Flexible & scalable managed IT services

Managed IT support services maximize the potential of your IT infrastructure and keep your business always ready and future-proof by predicting changes before they happen. They enable you to act quickly before your competitors.

IT Infrastructure Evaluation

With a core focus on operational efficiency, scalability, and security, we analyze the IT infrastructure state and help you identify problems. We ensure your IT infrastructure remains in the finest state and always remains available on demand, quick, resilient, sustainable, and affordable.

 

IT Infrastructure Monitoring

24/7 monitoring helps us identify challenges regarding servers, databases, networks, and other elements to offer reactive and proactive support. We report on the availability, uptime, and response time to maintain productivity while reducing costs and increasing user satisfaction.

 

Enterprise Service Management

As the data velocity volumes increase, our managed IT services and support help you strengthen the integration points across your organization. According to your industry, we offer next-generation service management and industry platforms. We integrate service management and artificial intelligence (AI) to offer seamless services.

 

Managed Application Services

According to evolving business needs, we engineer or re-engineer your application to deliver new features and be highly available and relevant. Our comprehensive managed application services include continuous app refinements, problem-solving, system availability, and reliability management. We ensure timely and orderly application management.

 

Managed DevOps

Our responsive IT managed service support team adapts the proven DevOps practices, significantly increasing the SDLC efficiency while reducing the infrastructure cost. We deploy CI/CD pipelines, implement a containerization strategy, and test automation with an automated monitoring solution. Our change failure rate is below 3%.

 

Managed Security

As a known MMSP, we perform stringent security audits, assess vulnerabilities, penetrate testing, provide consistent security monitoring, detect incidents, and provide quick responses. We design a future-proof program and outline technical controls that work best specifically for your IT environment.

 

Cloud Management

We offer end-to-end collaboration and deployment of cloud engineering infrastructure, targeting opportunities and challenges to drive reinvention. We knit industry-relevant threat intelligence into your cloud and infrastructure fabrics and control risk, avoid downtime, and busted budget to take full advantage of the cloud platform.

 

IT Helpdesk

We aim to bring the overall IT infrastructure stability by resolving and preventing IT issues your organization faces daily. We provide full-fledged support and offer resolution on complex technical issues, app issues on the code level, and basic or advanced infrastructure-related issues.

 

Hire IT support manager

Hire IT support managers responsible for maintaining IT infrastructure, including operating systems, security tools, servers, applications, email settings, software, and hardware. They are accountable for projects and solutions and manage business-critical IT tasks.

IT support manager

She is an agile IT support manager with 9 years of experience delivering excellence. She has experience working as a key contributor, meeting deadlines and exceeding expectations. She has gained expertise in strategic architecture and end-to-end solution creation.

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  • IT Service Delivery Management
  • Program Management
  • Waterfall Delivery
  • Technical Project Management
  • IT Project Management
  • Agile Leadership

Manage your daily IT operations and achieve IT stability with us now!

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Managed IT process in 6 easy steps

Managed IT services offer numerous benefits, including cost savings, improved security, continuous support, and business continuity. By outsourcing IT management, you get access to expert knowledge, ensure system uptime, and focus on growth while minimizing risks and expenses.

Assessment

We evaluate the current IT infrastructure and analyze your network, systems, and security to identify gaps and areas of improvement, ensuring a tailored IT solution that meets your business requirements.

01

Custom strategy

Considering assessment results, we create a custom IT strategy. It includes defining goals, choosing tools, and outlining a roadmap for the efficient integration of technology that aligns with your goals.

02

Implementation phase

Once the strategy is in place, we begin the implementation phase by setting up systems, installing software, and configuring networks to ensure that the solution runs seamlessly across the organization.

03

Continuous monitoring

With continuous monitoring, we keep an eye on systems 24/7, detecting issues before they cause problems. Real-time surveillance ensures that infrastructure is performing at its best, preventing downtime.

04

Support & maintenance

We offer ongoing support and maintenance to address IT-related concerns. It ensures that all systems stay up-to-date, secure, and optimized, keeping your operations running smoothly without interruption.

05

Regular optimization

Regular optimization ensures your IT systems evolve with your business. We continuously assess and adjust your infrastructure, implementing improvements that improve performance, security, and scalability.

06

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18 years of delivering success stories

300+ active clients and a 93% retention rate, we accelerate their roadmap to digital transformation with us

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Healthcare
USA

Ivira

Web UI UX Design
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Logistics
USA

Truck you

Web UI UX Design
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Food & Beverages
Singapore

Food Moover

Web UI UX Design

Access the strategic, technological, and sectorial expertise

Backed by 18 years of experience and 250+ resources, at Agile Infoways LLC, we offer bespoke solutions, ensuring sustainable business growth and innovation

  • 2500 +
    Projects
  • 24/7 Technical support
  • On-time delivery
  • 3 Development centers
  • Pre-vetted resources
  • Onshore/Offshore teams
  • 85% NPS
  • 800 +
    Happy Clients
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Providing digital transformation to progressive companies with modern Infrastructure

See what our clients are saying

Client testimonials speak to our proven track record of delivering high-quality, agile solutions that meet unique business challenges

"Recently I hired Agile Infoways to develop an iOS Mobile app. They have done a fantastic job. They have impressed me with their support in app development."

"Agile Infoways helped us build a custom chatbot that significantly improves AI-guided profile-building processes for startups and experts. I recommend them to anyone who wants to build a user-friendly chatbot with all the needed integration."

"Our team integrates with Agile Infoways; they are communicative, hit deadlines, and provide extreme value and excellent products our clients are looking for."

"Agile Infoways has been an invaluable partner in the development of our DMEconnected systems for several years. Their expertise, professionalism, and unwavering dedication to our success have played a pivotal role in helping us deliver exceptional solutions to our medical professional customers."

Grow your business resiliency with managed IT services

The increasing complexity of IT infrastructure makes it challenging for organizations to tackle consumer queries and stay current with the latest updates. On the one hand, consumer behavior is changing rapidly, while on the other hand, business dynamics are also upgrading with time. So, it is essential to strike a balance amid this chaos with the next-gen managed IT support service framework. It helps you optimize service resilience, reduce overall downtime, and significantly minimize operational costs.

What are the managed IT services?

Managed IT services support can offload your IT operations to an expert to improve service quality, reduce cost, and free internal teams to focus on other business-critical tasks. A company that offers these services is called a managed service provider. They are the third party who handles clients’ tasks on demand, frequently regarding information technology services. These services are beneficial for both large and medium-sized enterprises.

IT managed support services range from specific to general, depending on business needs. The most common services comprise maintaining and monitoring equipment, IT system management, server management and remote monitoring, network monitoring, and other relevant support services.

The conventional approach for managed services is to break and fix the model that monitors the system until there is a problem to fix. Some managed service providers choose the proactive maintenance and management method. It includes predictive maintenance and patch management.

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    Questions you may have

    Let's clear your doubts. find answers to the most commonly asked questions about managed IT services.

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    Is it really affordable to hire managed IT support services?

    Outsourced managed support services are continuous; they can fill in with substitutes if someone fails to report on work. You get the whole IT expertise army on your back without involving yourself, resources, and budget in hiring and training the resources. They are responsible for providing uninterrupted IT services while identifying potential IT incidents and maintaining business operations; every critical task is within your limits and budget.

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